[siparişte doldurulur]
The products are sent by cargo to the delivery address within 30 days at the latest.
You may exercise your right of withdrawal within 14 days of the date you receive the product, without giving a reason. You can send the withdrawal notice to bilgi@otomar.com.tr. The cases in which the right of withdrawal cannot be exercised are listed in Article 15 of the Distance Contracts Regulation.
You can submit your complaints and objections using the contact details above; within the monetary limits, you may apply to the Consumer Arbitration Committee or the Consumer Court.